About this opportunity
Opportunity Overview
Sailor Health is hiring a Patient Intake Specialist focused on mental health care for older adults. The company is working to change how mental health services reach seniors, a group that often gets overlooked in standard healthcare systems. This role sits at the front door of that mission, handling the first contact patients have with the organization. Sailor Health is a healthcare company built around the idea that older adults need mental health support designed for their specific needs, not just a repackaged version of general care. The company focuses on making access simple and dignified for seniors, many of whom face mobility issues, cognitive decline, or a lifetime of stigma around mental health treatment. Working here means being part of a smaller, mission-driven team rather than a massive hospital system. The role is based in the United States, where the healthcare system is a patchwork of insurance providers, Medicare rules, and state-level regulations. Patient intake work in this environment requires constant attention to detail, since a single mistake in insurance verification or patient documentation can delay care for weeks. The work culture in U.S. healthcare settings tends to be fast-paced, with a heavy emphasis on compliance and accurate record-keeping. For someone who likes structure and clear procedures, this is a stable environment to build a career in healthcare administration. This is a good fit for someone who is organized, patient, and comfortable talking to people who may be anxious or confused about their care options. You will not be providing therapy or medical advice. Instead, you are the person who makes sure every patient gets into the system smoothly and knows what happens next.
Benefits
- Health insurance coverage through the employer
- Paid time off and sick leave
- Opportunity to work in a growing healthcare startup focused on senior mental health
- Training on mental health intake procedures and insurance verification
- Potential for career growth into care coordination or patient advocacy roles
Eligibility
- High school diploma or equivalent required
- Previous experience in healthcare intake, medical reception, or patient services preferred
- Strong computer skills, including experience with electronic health records systems
- Excellent verbal and written communication skills in English
- Ability to handle sensitive information with confidentiality and empathy
- Comfort working with older adults and their families
- Basic understanding of medical insurance terminology, including Medicare and Medicaid
- Must be legally authorized to work in the United States
Required Documents
- Resume or CV
- Proof of relevant work experience, such as letters of reference or employment history
- Valid identification and work authorization documents
How to Apply
- Prepare your resume and any supporting documents that show your experience in healthcare or patient services.
- Review your application for accuracy, especially your contact information and work history.
- Click the Apply button below to submit your application.
Official Application Strategy & Insights
Selection Committee Priorities
- •Academic/Professional Alignment: Ensure your statement explicitly ties your past work in to Sailor Health's strategic goals.
- •Leadership Evidence: Selection panels heavily weigh demonstrated initiative, community impact, or research output.
- •Financial & Language Prerequisites: Confirm if Medium of Instruction (MOI) certificates can substitute for formal standardized language test fees.
Required Document Verification
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